Frequently Asked Questions

Select the quick links below depending on the nature of your query:

  1. SPEAKING
  2. VENUE
  3. REGISTRATION
  4. LIST RENTAL
  5. CONTACT THE ORGANIZERS
  6. MISCELLANEOUS

SPEAKING

Q. Can I speak at this or one of your future events?
For speaking opportunities at any of our Hospital Management Asia events, please contact Ms. Rose Onilongo at infoasia@clarionevents.com

Q. What time will the Conference and Exhibition start and finish?
The event will begin on 18th July 2018, 8:45AM and end on the 20th July, 5PM. (subject to change at organiser's sole discretion)


VENUE

Q. Where is the Conference venue?
The conference will be held in Wuxi, China.

Q. Can I attend the exhibition only?
No, unfortunately you will need to register for a delegate pass in order to attend the event.


REGISTRATION

Q. What are the registration fees?
Click here to learn about the rates and discounts.

Q. Can I have a Press pass?
If you wish to apply for a Press pass please contact Rahmah Ishak/Katie Draper: +65 6590 3970 or infoasia@clarionevents.com

Q. I am a representative of one of the organisations sponsoring and/or exhibiting at the event. How do I register?
You would have received an exhibitor manual when you signed up as a sponsor/exhibitor, follow the instructions in that manual to register.

Q. I am a speaker - how do I register?
Speakers (for presentations, panels and round tables) will be contacted personally regarding details on registration.

Q. Is there a special rate for team bookings?
Yes, please contact us for details.

Q. Can I buy one pass and share it between two people over both days?
No, unfortunately it is not possible to share a ticket.

Q. Can I register for one day of the Conference only?
Sorry no, it is not possible to register to attend only one day of the Conference.

Q. Can I register to attend the Conference for one presentation only?
Sorry no, it is not possible to register to attend the Conference for one presentation only.

Q. I have been offered a discount on the Conference fee and would like to claim it.
Please click through the link or fill in the form that was provided to you when you were offered the discount in order to claim it.

Q. I forgot to mention the discount I have been offered when I registered. Can I get a partial refund?
Unfortunately, discounts can only be applied at the time of booking.

Q. Can I reduce the cost of my Conference pass if I don't partake of the refreshments?
It is not possible to reduce the cost of a Conference pass by not partaking of the refreshments.

Q. Can I get a discount because I need to fly in to attend the event?
We do not grant discounts based upon the costs associated with travel to and from the event.

Q. Do you have a partner/spouse program?
Yes, please contact us to learn more.

Q. How do I cancel my registration?
Cancellations made within 48 hours of receipt of the completed registration form will be eligible for a full refund. Cancellations received in writing more than two months prior to the start of the event will be refunded less a 50% cancellation fee. Cancellations received in writing less than two months before the start date of the event will receive no refund and registrants will be liable for payment of 100% of the invoiced amount. A substitute delegate can be named at any time before the event starts or a conference voucher valid for one year will be offered for the same value to use towards any other event organised by Clarion Events Pte. Ltd. No fees will be applied for this.

Q. I haven't received my badge/acknowledgement of registration.
We are not mailing out badges in advance. Your badge will be waiting for you onsite. Successful registrations should receive a confirmation email. If you have not received this email, please contact us for details at infoasia@clarionevents.com

Q. How will my information be used? 

Click here to download the Clarion Events Revised Privacy Statement Language


LIST RENTAL

Q. Can I have a copy of the attendee list?
Sorry no, we do not rent out the attendee list. Only companies sponsoring or exhibiting at the event who have secured this opportunity in their package are entitled to receive the attendee list for one post-event mail or email.

Those interested in sponsoring or exhibiting at the event should contact:
Pinky Fadhullon
Phone: +65 6590 3970
Email: infoasia@clarionevents.com


CONTACT THE ORGANISERS

Q. How do I contact the organisers?
Clarion Events Pte Ltd
78 Shenton Way #20-03, Singapore 079120
Phone +65 6590 3970, Fax +65 6223 9198

Q. I am interested in sponsoring and/or exhibiting at the event.
Please contact:
Pinky Fadhullon
Phone: +65 6590 3970
Email: infoasia@clarionevents.com

Q. How can I be kept informed of all developments with this event and the other events in your annual schedule?
Please contact:
Serynn Guay 倪诗云/Katie Draper
+65 6590 3970
infoasia@clarionevents.com


MISCELLANEOUS

Q. Is there a dress code?
We have no official dress code. However, the majority of attendees dress in casual business attire. For the evening activity on the gala night (14 September 2018), we are requesting the delegates to wear your national costume.

Q. Can I arrange in advance to meet with one or more of the event sponsors/exhibitors?
You can download the Jubila app (it's free!) for business matching opportunities. Please contact us at infoasia@clarionevents.com for more information.