All award entries will be judged fairly based on merit alone. Regardless of hospital type (including specialty hospitals), every entry has an equal chance of winning.
Judges will take into account the location and circumstances under which the hospital operates. To improve your chances of winning, answer each question clearly, and provide supporting material to allow the judges to fully understand your work and judge accordingly. The questions under each category are each structured to help you focus your answers.
You may submit any number of entries to any of the following categories. Click on these links to find out more!
I. Hospital Chief Executive Officer of the Year (年度医院院长)
This award recognises the leader of the hospital whose contributions are pivotal to achieving the organisation’s goals.
The Hospital CEO leads the organisation in achieving its goals. They work on building an organisational culture that will nurture the skills of the team and inspire them to do better in providing care to patients.
We are looking for initiatives that the CEO championed in ensuring that it is implemented in the hospital and the application of innovation in making sure that the service is sustainable in the future. More weight is given if the project or program that improves the patient experience because of the increased, improved or innovative involvement of the leader and the team.
Did the CEO inspire the staff to step up and participate in brainstorming for the improvements? Did they agree to make changes that would help the hospital serve the patients better?
II. Best Community Involvement Project (最佳社区参与项目)
This award recognises hospitals that engage the community, including socially responsible practices (such as environmental protection, energy conservation); preventative health education and practical help; or other free services. More points will be awarded if the project has proven meaningful for the community with measurable results.
III. Best Clinical Service Project (最佳临床服务项目)
CRITERIA: This award recognises patient-centred care programs with a focus on clinical practice improvement with little or no capital outlay. The project could have been completed in any of the specialised areas of hospital management. These can include nursing, laboratory, radiology and specialty clinics - eye centre, renal centre etc.
More points will be awarded to projects that have clinical outcomes with measurable results, and a high level of involvement by the physicians.
IV. Best ICT Innovation Project (最佳ICT 创新项目)
CRITERIA: This award is for better use of information communication technology to improve the quality, safety and efficiency of healthcare delivery. This may include integration of different systems for improved efficiency/ productivity/ accuracy, safety of digital information, engagement of different stakeholders. Please note, judging will not be influenced by the financial capabilities of a hospital to invest in technology. More weight will be given not about how much was spent on medical equipment but how well the hospital is harnessing and embracing technology to the extent it can afford, and finding ways when it cannot afford.
V. Nursing Excellence (护理卓越)
CRITERIA: This award recognises improvements to patient experience as a direct result of innovation/improvements in how nursing care is delivered. This may include communication between departments in the hospital; reducing error; and contribution to patients' well-being and happiness. More points will be awarded if improving nursing care delivery also enhanced the patient experience.
VI. Best Patient Safety Project (最佳患者安全项目)
CRITERIA: This award is for outstanding projects that have been implemented to ensure patient safety in the diagnosis and delivery of care. This includes reporting, management and prevention of sentinel events; as well as the prevention of medication errors and infection control. More points will be awarded for measurable results in the hospital's initiatives to improve patient safety.