FAQs

Select the quick links below depending on the nature of your query:

  1. Speaking
  2. Venue
  3. Registration
  4. Contact the organisers
  5. Miscellaneous 

Speaking

Q. Can I speak at this or one of your future events?
Contact us for details on speaking opportunities at HMA.

Q. What time will the Conference and Exhibition start and finish?
The two-day conference will begin on 13th November 2019, 8:45AM and end on the 14th November 2019, 5PM.


Venue

Q. Where is the Conference venue?
HMA China 2019 will be held in Guangzhou, China.

Q. Can I attend the exhibition only?
No, you will need to register for a delegate pass to access the exhibition.


Registration

Q. What are the registration fees?
Click here for the price list.

Q. Can I have a Media Pass?
Contact us if you wish to apply for a Media Pass.

Q. I am a representative of one of the organisations sponsoring and/or exhibiting at the event. How do I register?
You would have received an exhibitor manual when you signed up as a sponsor/exhibitor, follow the instructions in that manual to register.

Q. I am a speaker - how do I register?
Speakers (for presentations, panels and roundtables) will be contacted personally regarding details on registration.

Q. Is there a special rate for team bookings?
Contact us for more details.

Q. Can I buy one pass and share it between two people over both days?
No.

Q. Can I register for one day of the Conference only?
No.

Q. Can I register to attend the Conference for one presentation only?
No.

Q. I have been offered a discount on the Conference fee and would like to claim it.
You should already have received instructions to claim your discount. If not, please contact us for assistance.

Q. I forgot to mention the discount I have been offered when I registered. Can I get a partial refund?
Unfortunately, discounts can only be applied at the time of booking.

Q. Can I reduce the cost of my Conference pass if I don't partake of the refreshments?
It is not possible to reduce the cost of a Conference pass by not partaking of the refreshments.

Q. Can I get a discount because I need to fly in to attend the event?
We do not grant discounts based on the costs associated with travel to and from the event.

Q. How do I cancel my registration?
Cancellations made within 48 hours of receipt of the completed registration form will be eligible for a full refund. Cancellations received in writing more than two months prior to the start of the event will be refunded less a 50% cancellation fee. Cancellations received in writing less than two months before the start date of the event will receive no refund and registrants will be liable for payment of 100% of the invoiced amount. A substitute delegate can be named at any time before the event starts or a conference voucher valid for one year will be offered for the same value to use towards any other event organised by Clarion Events Pte. Ltd. No fees will be applied for this.

Q. I haven't received my badge/acknowledgement of registration.
We are not mailing out badges in advance. Your badge will be waiting for you onsite. Successful registrations should receive a confirmation email. If you have not received this email, please contact us.

Q. How will my information be used?
Click here to download the Clarion Events Revised Privacy Statement Language


Contact the Organisers

Q. How do I contact the organisers?
Clarion Events Pte Ltd
78 Shenton Way #20-03, Singapore 079120
Phone +65 6590 3970, Fax +65 6223 9198

Q. I am interested in sponsoring and/or exhibiting at the event.
Contact us to find out more.

Q. How can I be kept informed of all developments with this event and the other events in your annual schedule?
Contact us to find out more.


Miscellaneous

Q. Is there a dress code?
We have no official dress code. However, the majority of attendees dress in casual business attire.